Quite Simply facilities management is the management and maintenance of commercial buildings, encompassing everything required to keep people alive and safe.
It can include everything from building maintenance to catering and vending services.
Facilities Management (FM) is split into two areas: Hard FM and Soft FM.
Hard FM refers to physical structures like plumbing and air conditioning, whereas Soft FM refers to elements managed by people, like cleaning and security.
Both elements combined are very important to ensure your building is running as smoothly as possible!